FAQ
Frequently Ask Questions.
Common Questions
Most Popular Questions
We keep things simple: if you need support, we’ve got you. No long waitlists. No endless paperwork. No “sorry, we’re full.”
We offer a wide range of services, including individual therapy, couples counseling, family therapy, and group sessions. Our specialties include anxiety, depression, stress management, relationship challenges, and personal growth. We also work with clients of all ages, from children to adults.
No referral is needed! You can book an appointment directly with us. We believe in making mental health care accessible to everyone, so our doors are always open.
Booking your first session is simple—just call us, send an email, or fill out our online appointment form. Our team will help match you with the right therapist and schedule a time that works best for you.
Yes! We are one of the only primarily in-person focused counseling services in NYC! We do offer virtual sessions upon request
Your first session is a chance for us to get to know each other. We’ll talk about your goals, challenges, and what you’d like to achieve through counseling. There’s no pressure—we move at a pace that feels right for you.
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Payment Questions
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We welcome individuals of all ages, backgrounds, and needs — because we truly believe mental health should be accessible to everyone.
Absolutely. Your privacy is our priority. Everything you share with your therapist remains confidential, except in situations where we are legally required to disclose information for your safety or the safety of others.
Most sessions last about 45 minutes. Depending on your needs, we may recommend weekly or bi-weekly appointments for the best results.
We work with a variety of insurance providers. Please contact our office to confirm whether your plan is accepted, and we’ll be happy to guide you through the process.
We understand life happens! If you need to cancel or reschedule, please let us know at least 24 hours in advance so we can offer the spot to another client.
We pride ourselves on being more than just a counseling center—we’re a safe space where you’ll always feel heard, valued, and supported. Our “never say no” policy means we work hard to accommodate every client, no matter their circumstances.